Reviews and FAQs of Shark ZS362 APEX DuoClean Corded Stick Vacuum

Summary

Shark ZS362 APEX DuoClean is a stick vacuum with larger dust cup and stronger suction power compared to Shark best selling stick series:  Shark Rocket. Besides, this unit is packed with a new brush roller design:  the Duoclean roller to clean better on different floor types. 

Reviews and FAQs of Shark ZS362 APEX DuoClean Corded Stick Vacuum
Reviews and FAQs of Shark ZS362 APEX DuoClean Corded Stick Vacuum

The downside of Shark ZS362 APEX DuoClean is all about its weight (around 10 lbs.), it is a bit heavy for some users and stair cleaning is not as good as Shark Rocket series.

Overall, Shark ZS362 APEX DuoClean receives thousands of positive feedback from users, claiming its efficient cleaning performance. If you need a stick vacuum as a complete cleaning machine for your home in 2020/2021, then Shark ZS362 APEX DuoClean can be an option. 

Benefits of Shark ZS362 APEX DuoClean

  • A light corded stick vacuum for continuous cleaning 
  • Clean better than Shark Rocket thanks to the duo clean and zero M technologies 
  • Duo clean technology is a dual brush roll system designed to deep clean carpets and directly engage floors
  • The vacuum cleans itself with The zero m self cleaning brush roll 
  • Can be transformed into a lightweight, portable handheld vacuum 
  • Advanced swivel steering control 
  • Powerful led lights on the handheld vacuum and nozzle 

Pros and cons

Pros: 

  •  The cord is nice and long
  •  excellent suction power on both hardwood and low pile area rugs
  •  fairly maneuverable and easy to get into small spaces or under furniture
  •  some of the attachments work very well

Cons: 

  • The handle is heavy and can get tiresome.  
  • Too awkward for stairs
  •  Some of the attachments do not work 

Specifications

  • Similar Model:  ZS362, UV480, ZS360, ZS360C, ZS361C
  • Product weight (lbs.):  10
  • Dust cup capacity (qts.):  0.74
  • Cleaning path width (in.):  8.5
  • Wattage:  600
  • Amps:  5
  • Filter type:  Washable Foam & Felt Filters
  • Cord length (ft.):  30
  • Product dimensions (in.):  10.2 L X 9.8 W X 46.4 H
  • LED lights:  On floor nozzle & hand vacuum

Replacement parts & accessories

Reviews and FAQs of Shark ZS362 APEX DuoClean Corded Stick Vacuum
Reviews and FAQs of Shark ZS362 APEX DuoClean Corded Stick Vacuum
  • Post-Motor Filter
  • Pet Multi-Tool
  • Soft brushroll
  • Motorized Floor Nozzle
  • Extension Wand
  • Dust Cup
  • Post-Motor Filter Cover
  • Pre-Motor Filter Cover
  • Foam & Felt Filter Kit
  • Onboard Storage Clip
  • Precision Duster
  • Wall Mount
  • 8″ Crevice Tool
  • 12″ Crevice Tool
  • 5″ Crevice Tool
  • Anti-Allergen Dust Brush
  • Duster Crevice Tool
  • Dusting Brush
  • Large Accessory Bag
  • Pet Multi-Tool
  • Upholstery Tool
  • Flexible Hose
  • 12″ Crevice Tool
  • Duster Crevice Tool
  • Dusting Brush
  • Flexi Crevice Tool
  • Home & Car Detail Kit
  • Mini Motorized Brush
  • Multi-Angle Dusting Brush
  • Under-Appliance Wand
  • Upholstery Tool
  • Wide Upholstery Tool
  • Small Accessory Bag

Rating of Shark ZS362 APEX DuoClean

Shark ZS362 APEX DuoClean receives thousands of ratings from users and gains 90 points over 100 points scale, specifically: 

  • Maneuverability:  92/100
  • hardwood floors cleaning:  90/100
  • Suction power:  90/100
  • Hair cleaning:  90/100
  • Stair cleaning:  86/100
  • Weight:  82/100
  • Price:  90/100

Compare Shark APEX ZS362 with Shark Rocket series

Shark APEX DuoClean with Zero M Corded Stick VacuumShark Rocket Ultra Light Corded Stick VacuumShark Rocket DeluxePro Ultra Light Upright VacuumShark Rocket DuoClean Ultra Light Corded Stick VacuumShark Rocket Zero M Ultra Light Corded Stick Vacuum
DuoCleanyesnonoyesno
Self Cleaning Brushrollyesnononoyes
Converts to Hand Vacyesyesyesyesyes
Product Weight (lbs.)108.29.19.98.8
Wattage600500500505500
Amps54.24.24.24.2
LED LightsOn floor nozzle & hand vacuumnononono
Cord Length (ft.)3025253025
Hose Length (ft.)N/AN/AN/AN/AN/A
Dust Cup Capacity (quarts).76.42.69.91.8

FAQs

It keeps getting clogged. It seems like the suction isn’t as good as before why.

Answer: You need to make sure to dump the cup and check the rollers regularly. Especially if you have a lot of long hair or pet hair. I haven’t had any issues with clogs but mine pretty much is doing floors and chair/couch dog hair and dust. If you pick up anything powdery or sticky and dont clean it out, it’ll eventually not work as well. 

Question: Why did my motor burn out in less than a yr ?

Answer: I’m not quite at a year so I’m not sure but I’m sorry that happened.

Question: To order Replacement parts where’s Serial number

Answer: I ordered this but I sent it back and didn’t keep it. It was very heavy and I felt and didn’t do a good job, so I returned it, so I cannot really answer your questions

Question: Do other shark duoclean attachments work with this apex model? i have a shark duoclean hv380 with lots of attachments

Answer: Don’t see why they wouldn’t- the models looked very similar when I compared them. 

Question: is the brush replaceable?

Answer: I just purchased mine about a month ago. There are several accessories or replacement parts you can purchase. I believe I saw a brush in the information. They are very easy to remove to clean and easy to reinstall. 

Question: Can someone tell me-what is the purpose of the orange brushroll? Is that for carpet or hardwood? Or for something else?

Answer: There are 2 rollers and the Orange roller is for hardwood floors and you press Button one to select that option. Button starts the carpet brush. I love it as I have both.

Question: How many watts is the machine?

Answer: this vacuum has a 600 Watt motor.

Question: Where would I be able to purchase a replacement brush roll cover for this model?

Answer: It fell out intact & a handyman inserted it. I enjoy simple things.

Question: are corded vacs stronger van batteries. Does it make a big difference?

Answer: Yes. I had a dirt devil that died in short order and never worked well. This vac is as good as my old Oreck which ate a belt that would cost more to fix than the Shark. Yes it is stronger and does a much better job than a battery powered Dirt Devil.

Question: Is this the same as the model offered on shark website with true pet upgrade?

Answer: This model (ZS362) includes the 8″ crevice tool, pet multi-tool, and precision duster.

Does this come with a motorized mini attachment for stairs or is there one available for purchase? Would like to hear from the manufacturer.

Answer: To assist you with ordering additional attachments, we ask that you reach out to Shark® Customer Care at 877-581-7375. 

Question: What is the measurement of the roller, from left to right? I want to know how wide of a path of carpet it will vacuum

Answer: the cleaning path for this vacuum is 8.5 inches wide.

Question: exactly, what is the pet multi tool?

Answer: The Pet multi tool is two cleaning tools in one. The stiff bristle brush gets stuck-on debris off a multitude of surfaces. Remove the bristles to reveal an upholstery tool for removing stubborn pet hair from upholstery and more.

Question: One part of the description says the belt needs to be replaced every 6 or 12 months then in questions we are told no need to change the belt it won’t break.

Answer:  the belt is not a replaceable part.

Question: Does the Apex lz601 stand on its own but not the Apex z5362?

Answer: ZS362 will not stand on its own; however, there is a hook located on the bottom front of the wand to store the hand held portion on. This allows you to store the vacuum without leaning it against something. In the meantime, the LZ601 will stand on its own.\Question: Ordered the shark apex vacuum on 6/9/20. paid 249.00 . today i saw it advertised for 199.00. same model number#zs362.. ?

Answer: Don’t know how I could help you with that. Does Amazon have a price guarantee?

Question: I can’t find replaceable filters for this vac model zs362, even on the shark website. What filters are the correct ones?

Answer: I have not used the Vacuum, & know nothing about filters.

Question: Do you have a vacuum that’s good with hair but also has a retractable cord or is cordless?

Answer: there are cordless Shark vacuums that are great for hair. To assist you with ordering the correct one, you can reach out to Shark Customer Care at 877-581-7375. 

Question: Uh watts and voltage are 2 separate things.

Answer: We would like to inform you that this vacuum is designed to work on 120 Volts. It has a 600 Watt, 5 Amp motor.

I am a short person (5’1”). It is a good vacuum for short people?

Answer: I am 5’3 this vacuum is the best!

Question: Is the shark apex zs362 a newer model than the zs360?

Answer: the ZS360 and the ZS362 are from the same series with the same functions.

Question: Can you wash the dust cup?

Answer: We do not recommend using water in the dust cup. To clean out the dust cup, we recommend wiping it out with a dry cloth.

Question: where does the dirt go? how do you empty it? I see NO container

Answer: Container is on the bottom of the part that has the handle. That is where the actual vacuum motor is at. It has a simple squeeze release for the dust cup and another simple release for emptying. It holds a fair bit of dirt, but you’ll want to empty it after each day of vacuuming.

Question: I bought one for my son’s apartment, what model # Are the replacement filters? I need to order some.

Answer: you can reach out to Shark Customer Care at 877-581-7375. 

Question: How big is the canister

Answer: the dust cup container for this vacuum is 0.74 dry quarts.

Question: Hello, it is hypoallergenic?

Answer: this vacuum does not have the Anti-Allergen technology; however, it does have a foam and felt pre-motor filter, as well as an exhaust filter.

Question: Is it a sealed system?

Answer: We would like to inform you that this vacuum is not equipped with the Anti-Allergen technology; however, it does have a foam and felt pre-motor filter, as well as an exhaust filter.

Question: Is it a sealed system?

Answer: I’m a little confused about what you mean so I’m going to answer the best I can. It has different pieces, like you can remove the bottom vacuum so it’s a wand to reach high. It’s honestly a fabulous vacuum. I’ve owned mine since Xmas of 2019 now and I seriously have not one single complaint.

Question: How good is the self cleaning feature for removing pet hair/long hair etc?

Answer: I have never seen a vacuum work so well at removing absolutely everything from my carpet And upholstery. 

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