Reviews and FAQs of Shark APEX DuoClean with Zero-M Self-Cleaning Brushroll Upright Vacuum AZ10002

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Shark APEX DuoClean with Zero-M is Shark’s most powerful upright vacuum series in 2019 (before the introduction of Shark Vertex with highest suction power). The Shark APEX DuoClean with Zero-M has a lot of improvements in both design and technologies to help you clean your home with ease. 

Shark APEX DuoClean with Zero-M Self-Cleaning Brushroll Upright Vacuum AZ10002 reviews

The best perks of Shark APEX DuoClean with Zero-M includes: 

  • Extra big dust cup capacity 1.5 quarts – most of Shark vacuum dust cup size is under 1 dry quarts and Shark APEX DuoClean with Zero-M uses a 1.5X dust cup so you can clean more areas in one time.
  • DuoClean brush-roller:  the most advanced roller of Shark brand, which can engage on both hard floors and carpeted floors for picking up more dust.
Shark APEX DuoClean with Zero-M Self-Cleaning Brushroll Upright Vacuum AZ10002 reviews
  • Powered lift away:  the cleaner head still has suction power when you remove the canister, so you can clean under furniture easily. 
  • The vacuum roller can clean itself with Zero-M self-cleaning brushroll.
  • Safe for asthma sufferers – the advanced anti-allergen complete seal technology plus HEPA filter is used to capture dust.

On the other hands, some users think that among all of the pros, the Zero-M technology is not very efficient because they have to remove the hairs manually. Besides, Shark APEX DuoClean with Zero-M is weighty (over 17 lbs.) so it is not a great choice for users with weak wrists.

How to use Shark APEX DuoClean with Zero-M

You can use Shark APEX DuoClean with Zero-M in 3 ways:  

  • As a standard upright vacuum
  • As a stick unit when removing the canister 
  • As a canister vacuum for above floor cleaning

What’s in the package of Shark APEX DuoClean with Zero-M? 

  • DuoClean technology 
  • Zero-M™ cleaner head 
  • 12″ Crevice Tool 
  • Upholstery Tool 
  • 90-Day Money Back Guarantee
  • 5-year VIP warranty

Specifications of Shark APEX DuoClean with Zero-M 

  • Product weight (lbs.):  17.1
  • Dust cup capacity (qts.):  0.88
  • Cleaning path width (in.):  11
  • Wattage:  1350
  • Amps:  11.3
  • Filter type:  Washable HEPA + foam filters
  • Cord length (ft.):  30
  • Hose length (ft.):  5.5
  • Product dimensions (in.):  11.2 L X 12.2 W X 46 H
  • LED lights:  On floor nozzle & handle


Average ratings of Shark APEX DuoClean with Zero-M is 90 points over 100 points scale, specifically:

  • Suction power:  94/100
  • Easy to assemble:  92/100
  • For cleaning up hair:  92/100
  • Durability:  90/100
  • Maneuverability:  86/100
  • For stairs:  86/100

Compare Shark APEX DuoClean with Zero-M with other Shark upright vacuums

Shark Apex or the shark rotator powered lift-away Truepet (nv752) upright vacuum?

The only difference is that the NV752 does not have the self cleaning brush roll and the duo clean soft roll that picks up dirt, less wattage and amps. 

Difference between the az100w and the az1002?

Same vacuum, different accessory packs. This is the az1002brn so it has all the bells and whistles.

(az1002) differ from model az1000w? 

A:  The AZ1002 does not have the Pet Multi Tool (PLEASE NOTE THIS IS JUST A GOOD OLD UPHOLSTERY BRUSH) it only comes with a brushless upholstery tool (PRETTY USELESS TOOL). 

The difference between the Pet Multi Tool and the Upholstery Tool is a snap on Brush. 

What is the difference with Shark APEX az1002 and az1000w?

The Shark APEX AZ1002 and the Shark APEX AZ1000W are the same vacuum with different attachments.

The Shark APEX AZ1000W has the 12″ Crevice Tool and Pet Multi-Tool and Shark APEX  AZ1002 includes the Deep-Cleaning Motorized Pet Tool, 12″ Crevice Tool, and the Pet Multi-Tool. So, in my humble opinion the Shark APEX AZ1002 offers more advantages.

Difference between zu561 and az1002

Shark Navigator Upright Vacuum with Lift-Away, Zero-M™ Anti-Hair Wrap Technology, ZU561, and the Shark APEX Upright Vacuum with DuoClean Zero-M Powered Lift-Away, AZ1002 are 2 different series. 

  • The ZU561 has one brushroll and it does not have headlights on the floor nozzle. 
  • The AZ1002 has two brushrolls and it has headlights on the floor nozzle. 

Another difference between zu561 and az1002 is that the AZ1002 is a Power Lift Away. This allows you to remove the main body of the vacuum and still have power to the floor nozzle.

difference between this model and qu922qbk? Can they share attachments?

A:  the AZ1002 is a larger vacuum than the QU922QBK. The other difference is that the AZ1002 is equipped with the Zero-M™ Anti-Hair Wrap Technology. With this being said, the attachments from the QU922QBK will not fit the AZ1002.

difference between the rotator pro zu780 and this az1000 model

A:  The main difference between the AZ1002 and the ZU780 is that the AZ1002 is a powered lift-away. This allows you to put the vacuum in lift-away mode and still have power to the floor nozzle to assist with vacuuming under and around furniture.

Difference between az1002 and az1000 model?

A:  Shark APEX Upright Vacuum with DuoClean Zero-M Powered Lift-Away, AZ1002 and the AZ1000, are from the same series. The difference is the accessories.

  • The AZ1002 includes a 12″ Crevice Tool, Upholstery Tool, and a Pet Power Brush. 
  • The AZ1000 includes a 12″ Crevice Tool and Upholstery Tool.
Shark APEX DuoClean with Zero-M Powered Lift-Away Upright Vacuum (AZ1002)Shark Navigator Pet Plus Upright Vacuum (NV251)Shark Navigator Zero-M Pet Pro Upright Vacuum (ZU62)Shark DuoClean Powered Lift-Away Speed Upright Vacuum (NV803)Shark Rotator Powered Lift-Away TruePet Upright Vacuum (NV752)Shark Navigator Zero-M Lift-Away Speed Upright Vacuum (ZU561)
Self-Cleaning Brushrollyesnoyesnonoyes
Powered Lift-Awayyesnonoyesyesno
Anti-Allergen Complete Seal + a HEPA Filteryesyesyesyesyesyes
Product weight (lbs.)17.1161614.516.713.4
Cord length (ft.)302525303025
LED lightsOn floor nozzle & handlenonoOn floor nozzleOn floor nozzle & handleno

FAQs of Shark APEX Duoclean

How long is the cord and how much does theShark apex weigh

Answer: Cord is extremely long and average weight.

Question: Can you turn the brush off completely?

Answer: Yes.

Question: Does the attachments stay on the shark azl002? Or keep falling off?

Answer: They stay on but must be properly seated. Look for the notches on the machine and the attachment then line those up.

Question: Will this shark apex work for high pile carpet?

Answer: Yes! It works great on all types of floors/carpets.

Question: Shark az2002 vertex duoclean can roller brushes be turned off so the high end vinyl flooring is not harmed when cleaning that type of floor?

Question: Is the height adjustable?

Answer: Yes – three levels – hard floor is the lowest, low carpet and then high carpet

Question: Is there an available dusting brush?

Answer: Yes 

Question: Where can I buy an extra pad for the hard surface attachment?

Answer: I saw some on Amazon, along with spare filters, which I purchased. Just search for Shark Apex filters, the pads will be there.

How tall is the vacuum? Could the handle be folded or easily removed to fit in a 38” high cabinet?

Answer: The vacuum is 46″ fully assembled. With the wand removed, the main body is 24″ tall, the wand with handle detached is 29″ . So yes, it is possible to fit into a 36″ tall cabinet. The wand and handle both are a simple push of a button to remove.

Question: Does a shark make a vacuum with a bag?

Answer: A quick look at the webpage shows nothing with a bag that I could find. Have to say, I’ve used vacuums with and without bags. Totally pro-bagless.

Question: will this carpet work on wool & silk carpet is carpet roller adjustable

Answer: It is adjustable but I would check with your carpet retailer. Here’s the vacuum manual

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Question: If I want to purchase additional attachments for this vacuum, is there a specific size I should look for? Is it just a standard hose size?

Answer: I’m not sure but you can go to the shark website or call them

Question: does anyone else have an issue with the vacuum shorting out? This is my second brand new shark apex that shorted out on me. 

Question: does the new august 2020 Shark Apex AZ1002 come with the powered pet tool?

Answer: It comes with a similar tool but it is not the powered pet tool

Question: So does this come with the motorized pet tool or not? I see conflicting information. I’d like a response from the supplier if possible.

Answer: Mine came with the pet tool. 

Question: Do I have to replace a hepa filter? or can i clean the filter?

Answer: You can clean it with water it says but then must not put back in for 24hrs until it dries… I would just buy a replacement so you can swap out while the other dries.